Support Agent

One monthly price, set by your ticket volume

Every plan has everything the agent can do. The only difference is how many tickets it covers.

Try it free for 14 days or your first 50 tickets, whichever comes first. No card needed.

Start free trial

  • Starter

    250 tickets a month

    €249 / month

    or €2,490 for a year paid upfront

    Choose Starter

  • Plus

    500 tickets a month

    €399 / month

    or €3,990 for a year paid upfront

    Choose Plus

  • Team

    1,000 tickets a month

    €699 / month

    or €6,990 for a year paid upfront

    Choose Team

  • Growth

    2,500 tickets a month

    €1,399 / month

    or €13,990 for a year paid upfront

    Choose Growth

  • Pro

    5,000 tickets a month

    €2,099 / month

    or €20,990 for a year paid upfront

    Choose Pro

  • Scale

    10,000 tickets a month

    €3,499 / month

    or €34,990 for a year paid upfront

    Choose Scale

  • Enterprise

    25,000 tickets a month

    €6,999 / month

    or €69,990 for a year paid upfront

    Choose Enterprise

  • More than 25,000 tickets?

    Start the trial and we will agree a price with you.

    Start free trial

A year paid upfront costs the same as 10 months. Prices are in euro and exclude VAT.

Included in every plan

  • Drafts written from the real order, the carrier's delivery status and your own policies
  • Refunds and cancellations carried out when you approve, or on their own where you allow it
  • You decide, topic by topic, what waits for approval and what goes out on its own
  • Several stores in one inbox
  • Your whole team, with no fee per user
  • Data stored and processed in the EU

A busy Christmas is included

Your plan covers an average over the year: the last 12 months may hold 12 times your plan's tickets. A busy month costs nothing extra and the agent keeps working. If you stay above your plan, we will suggest a bigger one.

On Starter that is 3,000 tickets a year, so 200 in a normal month and 500 each in November and December fits.

What counts as a ticket

A ticket is one conversation that got at least one draft from the agent. It counts once, however many messages it has, whichever of your stores it came to. Spam, automatic mail and anything left to you with no draft are free.